Pan Asia GroupNutanix Administrator
Hours of Operation:
24 × 7 rotational support (weekdays, nights, weekends, and holidays)
________________________________________
Job Summary
The Nutanix Administrator is responsible for the end-to-end management of Nutanix-based HCI infrastructure across ICICI Bank’s primary data centers located in Hyderabad, Jaipur, and Mumbai.
This includes server induction, monitoring, capacity/resource management, troubleshooting, incident handling, upgrades, and ensuring high system availability. The role also requires managing and mentoring a 24×7 operations team, coordinating with vendors, and delivering infrastructure projects end-to-end.
________________________________________
Key Responsibilities
Nutanix HCI & AHV Administration
• Install, configure, maintain, and troubleshoot Nutanix HCI infrastructure including AOS, AHV, Prism Element, and Prism Central.
• Resolve issues related to hardware, software, configuration, performance, and operational failures across Nutanix environments.
• Manage Nutanix Prism Central for advanced operations, monitoring, RBAC, and policy management.
• Manage VM lifecycle: provisioning, cloning, templates, snapshots, protection domains, scheduling, and replication.
• Perform VM migrations including cross-cluster live migrations.
• Troubleshoot cluster health issues, networking, storage, redundancy factor, metadata, and performance anomalies.
• Manage AHV networking including vSwitches, Bridges, VLANs, and Uplink configurations.
• Implement and maintain Nutanix Data Protection, Replication Factor, and disaster recovery configurations.
• Perform LCM-based upgrades of AOS, AHV, BIOS, Firmware, HBA, and other hardware components.
Hardware & Infrastructure Management
• Hands-on experience with HPE, Dell, Cisco, and Lenovo hardware platforms.
• Perform firmware, BIOS upgrades using Nutanix LCM and OEM tools.
• Troubleshoot hardware alerts, disk failures, node reboots, memory errors, and cluster expansion tasks.
Tools, Automation, & Process Management
• Experience with Nutanix Move for migrations/replications.
• Create and run automation playbooks (where applicable).
• Work with ServiceNow for Incident, Change, and Problem management.
• Prepare root cause analysis (RCA) for major incidents.
• Maintain documentation of SOPs, upgrade procedures, and architecture diagrams.
Operations & Team Management
• Participate in daily operational calls, major incident bridges, and weekly management meetings.
• Manage 24×7 operations team including task assignments, escalation handling, and skill development.
• Work with OEM vendors for support cases, hardware faults, and escalation coordination.
• Plan and execute cluster expansion, resource augmentation, and capacity forecasting.
________________________________________
Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Strong technical expertise in Nutanix HCI, AHV virtualization, and enterprise infrastructure.
________________________________________
Experience
• 2+ years of total IT experience, with at least 2 years of hands-on experience in Nutanix or similar virtualization platforms.
• Good administration knowledge of Windows Server environments.
• Experience in BFSI (Banking & Financial Services) domain is an added advantage.
• Experience in team management and vendor coordination.
________________________________________
Skills Required
Technical Skills
• Strong Nutanix HCI (AOS, AHV, Prism, NCC, LCM) administration skills.
• Data center operations knowledge including hardware, networking, and storage fundamentals.
• Solid understanding of VM networking, VM storage policies, affinity rules, DR policies, and cluster best practices.
• Shell scripting or automation experience (Bash, PowerShell, Python) for automation tasks.
• Good understanding of virtualization concepts, clusters, HA, DRS-like mechanisms (ADS), and distributed storage (DSF/DFS).
Soft Skills
• Excellent communication and documentation skills.
• Ability to work in a fast-paced, enterprise environment.
• Strong problem-solving, analytical, and troubleshooting abilities.
• Ability to learn and adapt to new technologies and enterprise best practices.